Privacy Policy

Effective Date: May 1st, 2021

Welcome to PioneerPauly.com. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

1. Information We Collect and How We Use It

We collect personal data, or personal information, which means any information about an individual from which that person can be identified. We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped together as follows:

  • Identity Data includes first name, last name, username or similar identifier.
  • Contact Data includes billing address, delivery address, email address, and telephone numbers.
  • Financial Data includes payment card details.
  • Transaction Data includes details about payments to and from you and other details of products you have purchased from us.
  • Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
  • Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.
  • Usage Data includes information about how you use our website, products, and services.
  • Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

We use this data to provide and improve our services, process your transactions, manage our relationship with you, enable your participation in promotions, analyze the use of our services, and comply with legal obligations.

2. Analytics and Cookies

We use analytics tools to collect data about your interaction with our website. This includes page views, referral sources, and other standard web analytics information. We may use cookies and similar tracking technologies to collect this information.

3. Sharing of Your Data

We do not sell your personal information to third parties. However, we may share your data with third parties for the following purposes:

  • Service Providers: We engage certain trusted third parties to perform functions and provide services to our shop, such as delivery and payment service providers.
  • Shopify: Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases, and the general Shopify application.

4. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed.

5. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to request access, correction, erasure, restriction, transfer, or to withdraw consent.

6. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at Management@PioneerPauly.com

This privacy policy sets out how PioneerPauly.com uses and protects any information that you give PioneerPauly.com when you use this website. PioneerPauly.com is committed to ensuring that your 

privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

7. Links to Other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

8. How to Contact Us

If you have any questions, concerns, or comments about our privacy policy, you may contact us using the information below:

  • By e-mail: Management@PioneerPauly.com

We welcome your questions and comments about privacy. Please send any and all feedback pertaining to privacy, or any other issue.

9. Consent

By using our site, you consent to our privacy policy.

10. Online Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

This privacy policy is effective as of May 1st, 2021 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page. We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

This document was last updated on November 24th, 2023.